Refund and Return Policy for Drunkinmaster Alcohol Accessories

Return Policy

• Return Window: You have 3 days from the date of delivery to initiate a return.
• Eligibility: Items must be in their original condition, unused, and in the original packaging.
• Initiating a Return: To start the return process, please contact our customer service team at support@drunkinmaster.com or call us at 971585570463. Provide your order number and a brief description of the issue.
• Return Shipping: Once your return is approved, we will provide you with a return shipping label. You are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
• Inspection and Refund: Upon receiving your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 7-10 business days.

Refund Policy

• Refund Window: Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
• Refund Method: Refunds will be issued to the original method of payment used for the purchase.
• Partial Refunds: In some cases, such as if the item is not returned in its original condition, we may issue a partial refund.

Exceptions

• Non-Returnable Items: Some items, such as personalized or custom-made products, may not be eligible for return or refund. This will be clearly stated in the product description.
• Damaged Items: If you receive a damaged item, please contact us within 24 hours of delivery. We will arrange for a replacement or refund as appropriate.

Contact Information

• Email: support@drunkinmaster.com
• Phone:971585570463

Additional Information

• Shipping Costs: If you are returning an item because it is defective or due to an error on our part , the cost of return shipping is your responsibility.
• Exchanges: If you need to exchange an item for a different size or color, please contact our customer service team to arrange the exchange.